Terms of Service
Last updated: January 8, 2025
As digital architects, we build strong relationship foundations through clarity and trust. Welcome to the PT Grandboard Strategi Multi Cipta website. By accessing and using this website, you agree to be bound by the following Terms of Service.
1. Acceptance of Terms
By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.
2. Service Description
Grandboard provides software development, digital strategy, and UI/UX design services for businesses. This website serves as an information platform about our services and a means of communication with potential clients.
3. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of Grandboard or its licensors and is protected by Indonesian and international copyright and intellectual property laws.
4. Prohibited Use
You are prohibited from:
- Using the website for unlawful purposes
- Attempting to access unauthorized areas of the website
- Interfering with or disrupting website operations
- Copying, modifying, or distributing content without permission
5. Limitation of Liability
Grandboard shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use this website or our services.
6. Disclaimer
This website is provided "as is" without any warranties. We do not guarantee that the website will be error-free or uninterrupted.
7. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Republic of Indonesia.
Including Law Number 11 of 2008 as amended by Law Number 19 of 2016 concerning Electronic Information and Transactions (ITE Law) and Law Number 8 of 1999 concerning Consumer Protection.
8. Complaint Mechanism
If you have any complaints regarding our services, you may submit a complaint through the following procedure:
- Send your complaint via email to contact@grandboard.id with subject 'Complaint'
- We will respond to your complaint within 14 (fourteen) business days
- If the complaint is not resolved, you may escalate to the Consumer Dispute Settlement Agency (BPSK)
9. Dispute Resolution
Any disputes arising shall be resolved as follows:
- Mediation - Amicable settlement through deliberation
- North Jakarta BPSK - If mediation fails
- North Jakarta District Court - As a last resort
10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will take effect immediately upon posting on this website.
11. Company Information
These Terms of Service are managed by:
12. Contact Us
If you have any questions about these Terms of Service, please contact us at: